SITES

Learn more about our industry-leading web hosting services

SITES' web hosting platform

Not seeing changes on your live site

Best practices for launching a public website.

Your Website Launch Checklist

Frequently asked questions about the SITES platform.

SITES FAQ

Uploading non-media files like PDFs and other documents to the Media Library

Adding a PDF or Other Document Type to your Website

How to use the embed element to add non-user-facing code to your SITES website.

Adding code or scripts to the “head” of your website

Do SITES' sites meet Web Content Accessibility guidelines?

Accessibility of SITES Websites (ADA Compliance)

Supported browsers, OS, and hardware for the SITES platform and published sites.

SITES System Requirements

Is the app running slowly? Try these steps to speed it up.

Troubleshooting Slow Performance

Deleting a Website

Use the Account Settings window to update the name and avatar for your personal and team accounts.

Account Settings

How to switch between your personal account and team account

How to switch between Accounts

Organize all your SITES content with tags and find just what you need, right when you need it.

Organizing content with Tags

The control center for your entire Web Content System.

My SITES

Creating a HAR file is sometimes necessary when our Customer Success team is unable to replicate issues that come up in SITES.

How to create a HAR File within Google Chrome

Options for getting help or reporting issues with the SITES platform.

Getting Help

Learn how to scroll horizontally, search for specific pages, and more!

Navigating your Site Map

How to access and use the Website Activity Feed feature

Website Activity Feed

Protect the content on a page by making it non-editable with the Page Structure Panel.

Page Structure panel: Locking Content

Help your website be GDPR compliant and let visitors know you're using cookies on your site

Creating a pop-up cookie or GDPR notification

Frequently asked technical questions about SITES' platform, hosting, security, and IT-related issues.

SITES Platform FAQ for IT

Scott Spargo

Domains, site security, and information about how to publish your website.

Platform

Instantly Publish Your Site to a SITES Subdomain.

Publishing and Sharing Your Website

Publishing A Website

Optimizing Your Site for SEO

Why Doesn't My Site Appear in Search Engines?

Learn what SEO settings can be managed in Sites and what needs to be done outside of our platform

SEO Cheat Sheet

Security Overview

Responsible Disclosure of Security Vulnerabilities.

Security Disclosure

Security

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.